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Computer Literacy Training
Course Number: CWC0100
Course Title: Introduction to Computers
Total Contact Hours: 8
Cost per Student: $79.00
COURSE DESCRIPTION:
A study of basic microcomputer operations with hands on laboratory exercises. The course is designed to introduce students to micro computing and the Windows environment. The student will learn how to use the mouse and the keyboard as well as how to use the menu commands. Editing, copying and moving in Windows will be taught.
Course Number: CWC0109
Course Title: Introduction to Microsoft Office Word 2007
Total Contact Hours: 8
Cost per Student: $79.00
COURSE DESCRIPTION:
This course provides a complete introduction to word processing concepts and how to apply them using Microsoft Office Word 2007 along with an introductory segment to Windows.
Course Number: CWC 0105
Course Title: Introduction to Microsoft Office Excel 2007
Total Contact Hours: 8
Cost per Student: $79.00
COURSE DESCRIPTION:
This course was designed to enable the students to learn how to set up their organizations or personal finances in a manner that allows easy budgeting.
Course Number: CWC0108
Course Title: Introduction to Microsoft Office Power Point 2007
Total Contact Hours: 8
Cost per Student: $79.00
COURSE DESCRIPTION:
This course provides instruction for business people in how to present data in a quick, concise, and effective format. The presentations with slides, using drawing tools, slides, and handouts is the focus of this course.
Microsoft Office Certification
Course Number: CWS 0109A
Course Title: Microsoft Word 2007 Certification Training
Total Contact Hours: 56
Cost per Student: $365.00
COURSE DESCRIPTION:
Microsoft® Certified Application Specialists are a part of a global community of distinguished achievers. This Microsoft Certification credential tells the world you have demonstrated proficiency in the newest standard of the world’s foremost desktop computing applications. Microsoft certifications (based on globally recognized standards) demonstrate your computing skills and help advance your career prospects in a competitive job market. Microsoft Certified Application Specialist certifications are primarily for office workers who use Microsoft Office programs as a vital part of their job functions.
Course Number: CWS 0109B
Course Title: Microsoft Excel 2007 Certification Training
Total Contact Hours: 40
Cost per Student: $265.00
COURSE DESCRIPTION:
Microsoft® Certified Application Specialists are a part of a global community of distinguished achievers. This Microsoft Certification credential tells the world you have demonstrated proficiency in the newest standard of the world’s foremost desktop computing applications. Microsoft certifications (based on globally recognized standards) demonstrate your computing skills and help advance your career prospects in a competitive job market. Microsoft Certified Application Specialist certifications are primarily for office workers who use Microsoft Office programs as a vital part of their job functions.
Course Number: CWS 0109C
Course Title: Microsoft PowerPoint 2007 Certification Training
Total Contact Hours: 32
Cost per Student: $215.00
COURSE DESCRIPTION:
Microsoft® Certified Application Specialists are a part of a global community of distinguished achievers. This Microsoft Certification credential tells the world you have demonstrated proficiency in the newest standard of the world’s foremost desktop computing applications. Microsoft certifications (based on globally recognized standards) demonstrate your computing skills and help advance your career prospects in a competitive job market. Microsoft Certified Application Specialist certifications are primarily for office workers who use Microsoft Office programs as a vital part of their job functions.
Human Resource Management
Course Number: CWS 0118A
Course Title: Special Topics: Managing Difficult Employees
Total Contact Hours: 4
Cost per Student: $30.00
COURSE DESCRIPTION:
Face it, employees are people, too. They have good days and they have bad days. Then, there are some employees who seem to always have a bad day. Their behavior impacts the morale of other employees who work with them on a regular basis. Yet, managing difficult employees is one of the most difficult tasks for managers. Learn how to effectively manage and influence the difficult employee to work with you and not against you.
Course Number: CWS 0118B
Course Title: Special Topics: Effective Progressive Discipline
Total Contact Hours: 4
Cost per Student: $30.00
COURSE DESCRIPTION:
There are advantages to using progressive discipline, especially when it’s used in conjunction with work rules. Almost all employers use some form of progressive discipline whether they know it or not. When used effectively, progressive discipline modifies employee behavior by implementing a sequence of disciplinary consequences depending upon the frequency and severity of the employee’s misconduct. Learn how progressive discipline works, the advantages and disadvantages, and the steps to develop sound progressive discipline policy.
Course Number: CWS 0118C
Course Title: Special Topics: Preventing Discrimination and Harassment in the Workplace
Total Contact Hours: 4
Cost per Student: $30.00
COURSE DESCRIPTION:
Protect yourself and your organization from potential litigation. Educate your employees about what is and what is not acceptable workplace behavior.
Course Number: CWS 0118D
Course Title: Special Topics: Improving Workplace Behavior
Total Contact Hours: 4
Cost per Student: $30.00
COURSE DESCRIPTION:
Does this sound familiar? Staff is chronically late to meetings, discussions turn into grandstanding and power plays, rigid territorial lines prevent teamwork, power trips slow response for information. Professional etiquette and common courtesy is vanishing from inside corporate America. Improving Workplace Behavior addresses how internal discord and disrespect affects productivity and transmits to your customers and profit margin.
Course Number: CWS 0118E
Course Title: Special Topics: The Customer Service Advantage
Total Contact Hours: 6
Cost per Student: $41.00
COURSE DESCRIPTION:
This program will help you strengthen customer satisfaction and loyalty. Through its design and comprehensive approach, The Customer Service Advantage creates service providers who think and act in ways that put the customer first in your organization. In this 3 module training program, customer service providers will learn to think and act in ways that put the customer first.
Course Number: CWS 0118F
Course Title: Special Topics: Preventing Workplace Violence
Total Contact Hours: 4
Cost per Student: $30.00
COURSE DESCRIPTION:
Some employees are finding it more and more acceptable to act inappropriately at the workplace. Employees are hesitant to talk to their supervisors about another employee’s behavior, especially if it is of a threatening nature. We want to believe that threats, whether verbal or physical in nature, are not real and the danger will go away. Learn the warning signs of potential violent behavior and what you should do to keep your employees safe at work.
Emergency Life Support
Course Number: CWH0101
Course Title: CPR: General Requirement
Total Contact Hours: 4
Cost per Student: $35.00
COURSE DESCRIPTION:
This course is designed to teach the skills of Basic CPR, and is intended for licensed or non-licensed general service professionals.
Course Number: CWH0102
Course Title: Recertification: CPR for Healthcare Workers
Total Contact Hours: 4
Cost per Student: $35.00
COURSE DESCRIPTION:
This is a four-hour American Heart Association (AHA) BLS/CPR Healthcare Provider Re-Certification course. Content is specific to healthcare workers who have prior CPR training and current CPR certificates. This course covers current resuscitation content, and mandatory checkpoints of skills are practiced. A score of 84% must be achieved on a written test. Content is consistent with the curriculum set forth by International and ECG Guidelines, U.S. Dept. of Labor, OSHA, and The “Good Samaritan” Act. Certification cards are good for two years.
Course Number: CWH0103
Course Title: Basic Life Support: General Requirement
Total Contact Hours: 8
Cost per Student: $56.00
COURSE DESCRIPTION:
This is an American Heart Association Basic Life Support course designed to teach the skills of CPR to victims of all ages (including ventilation with a barrier device, a bag-mask device, and oxygen); use of an automated external defibrillator (AED); and relief of foreign body airway obstruction (FBAO). Basic first aid will also be addressed. The course is intended for participants who provide health care to patients in a wide variety of settings, including in-hospital and out-of hospital. It is for certified or non-certified, licensed or non-licensed health care professionals.
Course Number: CWH0104
Course Title: Advanced Cardiac Life Support (ACLS)
Total Contact Hours: 16
Cost per Student: $100.00
COURSE DESCRIPTION:
The ACLS (Advanced Cardiac Life Support) course focuses on teaching healthcare providers such as Doctors, Nurses, Paramedics, techniques for recognizing Algorithms in situations of possible Cardiac Arrest. The course outlines procedures such as drug management and calculating doses for administration, Intubation procedures for maintaining a patient airway, AED management and shock treatment, airway management with different devices and EKG interpretation on all types of related heart issues.
Language Instruction
Course Number: CWG0107
Course Title: American Sign Language (Basic)
Total Contact Hours: 20
Cost per Student: $125.00
COURSE DESCRIPTION:
This class is designed as an introduction to Sign Language. Emphasis is placed on understanding that American Sign Language is a recognized language separate from English, although English vocabulary is attached to each handshape of a sign. Some American Sign Language grammar will be discussed. Most emphasis will be placed on developing finger spelling skills and building sign vocabulary. Isolated vocabulary as well as practice in sentences and conversation will be practiced. This class is designed to assist employees in serving hearing impaired clients.
Course Number: CWG 0105
Course Title: Spanish for Travelers
Total Contact Hours: 20
Cost per Student: $125.00
COURSE DESCRIPTION:
Each session will develop the students’ Spanish vocabulary. Dialogue will be presented and practiced. The objective of the course is for the student to communicate in a Spanish-speaking country. Some grammar may be used for clarification.
Business Courses
Course Number: CWS 0116A
Course Title: Special Topics: Trusted Selling
Total Contact Hours: 12
Cost per Student: $75.00
COURSE DESCRIPTION:
This sales course will enable you to identify and adopt conversational techniques and psychological insights that will transform the phone into your ally, convert the receptionist into your best friend, morph the administrative assistant into a valuable tool (rather than a deterrent) and capture your customer’s attention during the “golden” seconds of your initial sales call.
Course Number: CWS 0112A
Course Title: Special Topics: Writing and Publishing
Total Contact Hours: 12
Cost per Student: $75.00
COURSE DESCRIPTION:
Writing and Publishing include grammar, writing styles, editing, Adobe FrameMaker, poetry, research methods, journaling, and Internet.
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